SHIPPING POLICY

Shipping and Handling policy

We deliver to all and any postal address around India at minimal cost. However, Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.

For international shipments some courier company parcel may be left at the door if someone is not there to receive the package or no one answer the door bell.

Our courier agents will not be able to provide sign confirmation of delivery made in such cases. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.

No deliveries are made on Saturday and Sunday

Due to certain regulatory and operational restrictions, we are unable to offer Cash On Delivery payment methods in Kerala

Calculating Shipping Cost

Shipping cost is not included in each item's price. We have Fair & Transparent shipping rates.

Shipments

Also be aware that all shipments to any Hotels / Colleges / Schools / Hostels are placed at the customer's risk. If the school's warden does not accept your package or it is refused for any reason, homiekart.com (HOMIEKART) will under no circumstances issue a refund to customer's Wallet, nor shall homiekart.com (HOMIEKART) attempt re-shipment of the same order. 

Courier Company will try 2 times to deliver the parcel for international shipment after that customer will have to pick up the parcel from your relative courier office in your area and the charges will be be bared by customer. For further attempts by courier companies for delivery cost will also be barred by customer as rescheduling charges 

Transit Risk

In-transit risk is all ours, but homiekart.com (HOMIEKART) will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.

If a shipment is lost in transit, we wait for 15 working days and after confirmation from customer, then after we will reprocess / reship the order, but it will depend upon the product availability.

Tracking Your Order

As soon as the product is dispatched, we will send you an email regarding the shipment of your order, when the product is handed over to the Courier.

Email will contain the tracking number and Courier Company’s website detail along with date of expecting delivery.

Adding wrong Address

Some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and / or fees & not homiekart.com (HOMIEKART). Please make sure your shipping address is correct.

All products are firstly polythene packed & taped carefully. Then delivered to the courier service person.

For each products we have mentioned time to ship along with the product description. These are indicative & approx values only and products can be shipped earlier or later also on case to case basis depending on availability of product and other factors.

It is advisable to email us with the product codes to get more accurate time to ship estimate.

In some cases if customer have selected products from different shipping day’s category, the overall dispatch date will be applicable as per higher shipping days of their selected products.

What if any delays

If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail and for the same no compensation will be given.

However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts.Due to natural calamities like Snowfall, Flood, Earthquake, Covid,Tsunami or any other pandemic situation… In such circumstances, we would not be able to deliver products on time.

VAT & Customs Duties

VAT / Custom Taxes and Import Duties are not in our control. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by the respective country government.

PLEASE NOTE : Due to COVID-19 : After dispatch, International  Shipment can be delayed and may take more than estimate time. Any such delay is beyond control of homiekart.com (HOMIEKART) and hence homiekart.com (HOMIEKART) shall not be liable for it.